Friday, October 12, 2012

The Young and The Restless Today

The booming IT industry has been struggling with the daunting challenge of attrition. As the attrition rate in domestic BPOs fluctuates between 50 to 60 per cent, organisations have realised that employee-centric initiatives are very important. At Tech Mahindra, we have designed initiatives which focus on an individual’s professional growth, such as the GLC (Global Leadership Cadre) Programme for future leaders and the GSP (Graduate Scholarship Programme) for undergraduates. Considering the average tenure of a BPO associate, we introduced the GSP in August 2010. This programme offers BPO associates an opportunity to complete their graduation while pursuing their job. It provides 100 per cent scholarship to undergraduate associates. Driving our ‘learn while you earn’ philosophy and branding, the programme focuses on associates’ professional development. This also helped Tech Mahindra with a wider pool of associates who could be considered for leadership positions in the future. This programme has so far been unmatched in the BPO industry. Click here to read more...

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