Q. How can HR increase its visibility in the organisation?
A. HR can increase its visibility by having a deep understanding of the business
it serves. HR cannot just focus on HR topics
(compensation, benefits, staffing, employee relations, etc.) but also
needs to understand how the business operates to have an impact on
profit or service. This is what CEOs want from HR, in addition to
managing its responsibilities and keeping the organisation on track to
be competitive.
Q. What are the roadblocks that CEO-HR relationship faces while working on a common ground?
A. If HR fully understands the business it supports, the roadblocks should be few and far between. A strong relationship between the CEO and HR can be powerful, as HR supports the mission and vision – that the CEO has for the business – by bringing in and retaining the right talent. If there are conflicts around legal issues or ethical violations, HR must do what it can to protect the organisation but ultimately, it is the CEO’s responsibility to manage the operations.
Q. Are there any sector-specific expectations from HR? Please explain through an example.
A. A great example of industry specific expectations from HR comes from Zappos — a retail company that does not see itself as selling shoes. It has positioned itself as a customer service organisation and prides itself on having every employee interviewed based on cultural fit. Read more...
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A. HR can increase its visibility by having a deep understanding of the business
it serves. HR cannot just focus on HR topics
(compensation, benefits, staffing, employee relations, etc.) but also
needs to understand how the business operates to have an impact on
profit or service. This is what CEOs want from HR, in addition to
managing its responsibilities and keeping the organisation on track to
be competitive.Q. What are the roadblocks that CEO-HR relationship faces while working on a common ground?
A. If HR fully understands the business it supports, the roadblocks should be few and far between. A strong relationship between the CEO and HR can be powerful, as HR supports the mission and vision – that the CEO has for the business – by bringing in and retaining the right talent. If there are conflicts around legal issues or ethical violations, HR must do what it can to protect the organisation but ultimately, it is the CEO’s responsibility to manage the operations.
Q. Are there any sector-specific expectations from HR? Please explain through an example.
A. A great example of industry specific expectations from HR comes from Zappos — a retail company that does not see itself as selling shoes. It has positioned itself as a customer service organisation and prides itself on having every employee interviewed based on cultural fit. Read more...
Read More IIPM Related Articles
Zee Business Best B-School Survey 2012
Prof. Arindam Chaudhuri's Session at IMA Indore
IIPM IN FINANCIAL TIMES, UK. FEATURE OF THE WEEK
IIPM strong hold on Placement : 10000 Students Placed in last 5 year
IIPM's Management Consulting Arm-Planman Consulting
Professor Arindam Chaudhuri - A Man For The Society....
IIPM: Indian Institute of Planning and Management
IIPM makes business education truly global
Management Guru Arindam Chaudhuri
Rajita Chaudhuri-The New Age Woman
IIPM B-School Facebook Page
IIPM Global Exposure
IIPM Best B School India
IIPM B-School Detail
IIPM Links
IIPM : The B-School with a Human Face
